Hearing Aid Fitting and Follow-up Care

Once you have selected your hearing aids after an evaluation, our doctors of audiology will program them, based on a prescription, to meet your hearing needs. The audiologist will explain how to use the devices, how to put them in the ear and how to remove them, how to change batteries and how to care for and clean the devices. It is also a good idea to bring family members or close friends to the hearing aid fitting so they can help remember all the information that is given and be a support to you.

When you put the hearing aids in for the first time, you may have different emotions about the sounds you hear. This is normal and to be expected. The goal of the hearing aid is to make every day sounds audible and comfortable, but the sound you hear should be clear and pleasant. Small changes can be made to the hearing aids at your first fitting if there are things that you feel should be adjusted right away. The audiologist may do some testing to make sure the hearing aids are giving you enough sound where you need it.

Attitude is one important key to success with hearing aids. Hearing aid studies have shown that people who have a positive attitude do better with hearing aids. If you, as well as your spouse or family, approach your hearing aid fitting with a positive outlook you will have a much better listening experience more quickly. Keep in mind that it may take some time to get used to the sounds you were missing, and by working closely with the audiologist, you will get the most out of your new hearing aids.

You may also be given a short survey or list of questions to answer. Be honest about what you hear so that the audiologist can work with you to create the best listening experience with your new hearing aids. Your hearing aid fitting is only a starting place; other changes to customize the hearing to your liking may need to take place over a few appointments, as you wear the hearing aids in more situations and adapt to all the new sounds you are hearing.

At Helton Hearing Care, what makes us different is, under our TLC program, we will take care of your hearing needs and service your hearing aids for three years after your first purchase the devices. The TLC program includes:

  • Free in-house repairs while devices are under warranty
  • Hearing aid reprogramming
  • Batteries for three years from date of purchase
  • Quarterly cleaning and checks Client/family counseling re: communication strategies
  • Aural rehabilitation
  • Hearing aid loaners while hearing devices are sent in for the repair (same manufacturer, model and style)
  • 3 years of loss and damage protection plans
  • Access to TLC walk-in hours
  • Electroacoustic analysis of hearing instruments

Many clients think the path to better hearing ends when they purchase amplification. That’s not the case at our practice. We believe our jobs aren’t finished until their clients’ lives are improved. Therefore, our clients are educated regarding the importance of follow up care. We work hard to consistently deliver services years after the purchase, to insure peak performance of the hearing devices. This important relationship continues well beyond the time of the initial fitting. We value a long-term relationship with our clients. You can count on us.

For clients who may have purchased their hearing aids from professional hearing care providers elsewhere and would like to take advantage of our professional and personalized hearing aid service, we offer our TLC Program which includes:

  • Batteries for one year
  • Hearing aid reprogramming
  • Electroacoustic analysis of hearing aids
  • Quarterly cleaning and checks
  • Access to TLC walk-in hours
  • Loaner hearing aids during repairs

Call us today at (406) 586-0914 to schedule your appointment.